Returns & Exchanges
At AMVR, we want you to be fully satisfied with your VR experience, which is why we offer a 30-day return policy on all hardware and accessories. If your gear doesn't meet your expectations, we provide a streamlined process for returns and exchanges to get you back in the game.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the items in their original packaging, ensuring all cables, manuals, and components are included to qualify for a full refund.
Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
Inspection and Refund
Once our technicians verify the condition of the returned electronics, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing